Clearance Procedure

Our clearance procedure, designed around you

From your initial enquiry, you'll be assisted personally by myself, the owner of Mildenhall & District House Clearance.

We offer a free personal bespoke quote to discuss your requirements.

After briefly discussing your needs, we will arrange to meet with either yourself or a representative at the property and carry out a viewing for assessment purposes.

You do not need to sort out any items, bag any clothing, dispose of any rubbish or clear any food products. Simply leave everything to us as this is what we do - clear everything. The more you leave behind, the more we can donate to charity or recycle. Including items you would never consider suitable to give to charity or know which charity to give it to.

The reason we need to carry out viewings is to take into account all of the factors involved in the clearance procedure, such as the volume to be cleared, vehicle size required, access, estimation of time required and any hazardous or dangerous materials to be handled. Once agreed, we provide a full written quotation, if required, with all the details recorded.

The next stage is to clear the property as agreed. A free cleaning service is included in all clearances which include carpet vacuuming, washing vinyl floors and wiping down flat surfaces such as worktops and shelving. Further cleaning services are available upon request.

When the property has been cleared to your satisfaction, we will provide you with a written invoice or receipt.

Once the contents arrive at our depot, they are carefully sorted for either recycling or donating to our favourite charities.

Some of the charities we donate to:


  • Age UK Sufflok
  • St Nicholas Hospice
  • British Heart Foundation
  • Oxfam
  • The Fire Fighters Charity
  • St John's Ambulance
We aim to recycle at least 99% of all items where possible and have done this successfully many times in the past.

Areas we cover


  • Bury St Edmunds
  • Mildenhall
  • Lakenheath
  • Thetford
  • Brandon
  • Ely
  • Littleport
  • Cambridge
  • Haverhill
  • And all other surrounding areas

For sympathetic clearance experts that work around you, call the team today on


01638 590686 or 07799 755 773


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